Support contact page showing email form and response time information
Our support team is here to help with any issues, questions, or feedback you may have.
Steps
1
Send an email to jasonhh5276@gmail.com with a detailed description of your issue. The more information you provide, the faster we can help.
2
Include your Shopify store URL and any relevant screenshots or error messages. This helps us identify the issue and provide a solution quickly.
3
We typically respond within 24 hours during business days (Monday-Friday, 9 AM-5 PM UTC). For urgent issues, please mark your email as "Urgent" in the subject line.
4
Before contacting support, please check our Help Center for answers to common questions. We also have a community forum where other users share tips.
