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Protected Customer Data

3 min read

Data protection settings interface showing customer data access controls and deletion options
Data protection settings interface showing customer data access controls and deletion options

Dispatch: Kanban Order Board fully complies with Shopify's Protected Customer Data requirements to ensure secure handling of customer information.

Steps

  1. 1

    Customer data is stored securely using Shopify's infrastructure. We only access customer data when needed for order fulfillment tasks, such as shipping addresses and contact information.

  2. 2

    The app uses Shopify's Customer API scopes appropriately, requesting only the minimum data necessary. We never request unnecessary access to sensitive customer information.

  3. 3

    Staff members can only view customer information if their role has appropriate permissions. Control access levels in Staff settings to restrict sensitive data to those who need it.

  4. 4

    To delete customer data for GDPR, CCPA, or other regulations, use the Data Deletion tool in app settings. This tool securely removes all customer data associated with a specific customer.

  5. 5

    Regular security audits ensure compliance with Shopify's security standards. We follow Shopify security best practices and industry-standard security protocols (HTTPS/TLS, shop-scoped access, GDPR export/deletion).

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